Lloyds tsb online banking savings account11/21/2023 ![]() ![]() If you're one of the 16 million people in the UK – almost one in four – with a disability, your bank should make services as accessible as possible. Don't settle for mediocrity: how to switch your bank account in seven days.Royal Bank of Scotland (RBS) has inched up our table this year, after being bottom of the table with the lowest score of 56% in 2021. Other big banks HSBC (71%) and Barclays (70%) also failed to impress in many areas, getting more than their share of average or below ratings, although both score decently for their mobile apps and online banking. Current account holders gave it just two stars for branch service, three for customer service. TSB is second from bottom, with a customer score of 67%. Worst banks for customer satisfactionīank of Ireland UK has the lowest customer score of 65%, achieving three stars for every aspect of its service except its mobile banking app (four stars). ![]() We also calculate a product score, looking at dozens of elements including rewards and benefits, fees and charges, and how you can operate the account.Ĭhase and Revolut achieved excellent customer scores but their product scores were below average, preventing them from achieving WRP status. Unlike most current account providers, Monzo, Chase and Revolut have not signed up. Since 2019 we've insisted that WRPs be signed up to the Authorised Push Payment Scam Code to protect victims of fraud. While e-money firms must still ringfence your funds in a segregated account, to protect it in cases of insolvency, we can only recommend the more robust, independent FSCS safety net. Instead, it operates under an e-money licence in the UK, so you aren't covered under the Financial Services Compensation Scheme (FSCS). Revolut doesn't have a banking licence in the UK. We don't just pick Which? Recommended Providers (WRPs) on the basis of their customer score.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |